Privacy Policy

Last updated: January 15, 2025

Murray's Garage Door Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Contact Information: When you fill out our contact form, we collect your name, phone number, email address (optional), town/city, and the details of your service request.

Usage Data: We may automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This helps us improve our website and services.

How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and provide quotes
• Schedule and perform garage door services
• Communicate with you about your service requests
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., form processing services)
• When required by law or to protect our legal rights
• With your consent

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Third-Party Services

Our website may use third-party services such as Zapier and Jobber to process booking requests, Formspree for contact form submissions, and Google Analytics for website analytics. These services have their own privacy policies governing how they handle your data.

Your Rights

You have the right to:

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Murray's Garage Door Services
Phone: (978) 758-0690
Email: ericmurraybiz@gmail.com
Location: Chelmsford, MA 01824